Common situations the Customer can face > Lost security card
Transaction Detail

As soon as investors lose security card, they must immediately notify BSC Call center. BSC tellers received the notification and will perform the following:
- Check the information provided such as ID card number, account number, phone number, email, etc.
- After checking the correct information, BSC will lock the security card;
- Investors re-register for a new security card with BSC.

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